Effective Date: August 1, 2026

Welcome to ANAYAOfficial.com ("Website"), owned and operated by ANAYA Official ("ANAYA," "we," "our," or "us").

By accessing or using this Website, purchasing merchandise, or interacting with any content or services provided through the Website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this Website.

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You agree that you will not:

• Violate any applicable laws or regulations.
• Attempt to gain unauthorized access to our Website, servers, or systems.
• Upload or transmit malicious software, viruses, or harmful code.
• Interfere with the security or functionality of the Website.
• Use the Website for fraudulent or deceptive purposes.
• Collect information about other users without permission.
• Submit unlawful, abusive, threatening, defamatory, obscene, hateful, or discriminatory content.
• Spam, advertise, or promote unrelated products or services through the Website.

We reserve the right to suspend, restrict, or permanently terminate access to the Website for users who violate these Terms.

All merchandise is subject to availability.

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Correct pricing, product descriptions, images, or typographical errors.
• Discontinue products without prior notice.

Receipt of an order confirmation email does not constitute acceptance of your order. We reserve the right to cancel or modify an order due to inventory shortages, pricing errors, suspected fraud, payment issues, or any other reason deemed necessary to protect our business and customers.

If your order is canceled after payment has been processed, you will receive a full refund to your original payment method.

All prices displayed on ANAYAOfficial.com are listed in U.S. Dollars (USD).

Applicable sales tax and shipping charges are calculated during checkout.

We reserve the right to change prices at any time without prior notice.

Payments are securely processed through trusted third-party payment providers. ANAYA Official does not store complete credit or debit card information.

Estimated delivery dates are estimates only and are not guaranteed.

ANAYA Official is not responsible for shipping delays resulting from:

• Shipping carrier delays
• Weather conditions
• Customs inspections
• Incorrect shipping information provided by the customer
• Lost or stolen packages after confirmed delivery
• Circumstances beyond our reasonable control

Risk of loss and title for merchandise transfers to the customer upon delivery to the shipping carrier.

Returns and exchanges are governed by our separate Return & Exchange Policy.

By placing an order, you acknowledge that you have reviewed and agreed to our Return & Exchange Policy.

All content available on this Website is the exclusive property of ANAYA Official or its licensors and is protected under United States and international copyright, trademark, and intellectual property laws.

This includes, but is not limited to:

• ANAYA® name and branding
• Logos
• Product artwork
• Apparel designs
• Graphics
• Photography
• Videos
• Music
• Written content
• Website layout and design

No content may be copied, reproduced, republished, distributed, modified, sold, licensed, or used for commercial purposes without prior written permission from ANAYA Official.

Personal, non-commercial use is permitted.

If you submit reviews, photographs, videos, testimonials, or other content to ANAYA Official or share content featuring our merchandise while tagging ANAYA Official on social media, you grant us a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, publish, modify, display, distribute, and promote that content for marketing, advertising, and promotional purposes.

You represent that you own or otherwise control all rights to the content you submit.

We reserve the right to remove or refuse any submitted content at our sole discretion.

Promotions, discount codes, giveaways, contests, and special offers are subject to change or cancellation without notice.

Unless otherwise specified:

• Promotions may not be combined.
• Discount codes have no cash value.
• Expired codes will not be honored.
• Promotions are valid while supplies last.
• We reserve the right to disqualify fraudulent or abusive use of promotional offers.

While we strive to keep the Website available at all times, we cannot guarantee uninterrupted access.

The Website may become unavailable due to:

• Scheduled maintenance
• Technical issues
• Security updates
• System failures
• Circumstances beyond our control

ANAYA Official shall not be liable for any interruption, delay, or loss resulting from Website downtime.

This Website and all products, services, and content are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by applicable law, ANAYA Official disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement.

To the fullest extent permitted by law, ANAYA Official, its owners, affiliates, officers, employees, contractors, representatives, licensors, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

• Your use of the Website
• Product purchases
• Shipping delays
• Website interruptions
• Loss of data
• Loss of business or profits

In no event shall our total liability exceed the amount you paid for the product giving rise to the claim.

You agree to defend, indemnify, and hold harmless ANAYA Official, its affiliates, officers, employees, contractors, agents, licensors, and representatives from and against any claims, damages, liabilities, costs, expenses, or legal fees arising from your misuse of the Website or violation of these Terms.

This Website may include links to third-party websites or services for your convenience.

ANAYA Official does not control or endorse those third-party websites and is not responsible for their content, policies, or practices.

Your use of third-party websites is entirely at your own risk.

Your use of ANAYAOfficial.com is also governed by our Privacy Policy.

By using this Website, you acknowledge that you have reviewed and accepted our Privacy Policy.

If customer accounts are offered on the Website, we reserve the right to suspend or terminate any account, refuse service, cancel orders, or restrict future purchases if we reasonably believe that fraudulent, abusive, unlawful, or unauthorized activity has occurred or these Terms have been violated.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any dispute arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located within California, and you consent to the jurisdiction of those courts.

We reserve the right to modify or update these Terms & Conditions at any time.

Changes become effective immediately upon posting to ANAYAOfficial.com.

Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

Your use of ANAYAOfficial.com is also subject to our additional store policies, which are incorporated into these Terms & Conditions by reference.

These include:

• Privacy Policy – Explains how we collect, use, store, and protect your personal information.
• Shipping Policy – Outlines order processing times, shipping methods, estimated delivery timeframes, and procedures for lost, delayed, or damaged shipments.
• Return & Exchange Policy – Details eligibility requirements, exchanges, returns, and refunds.
• Cookie Policy – Explains how cookies and similar technologies are used to improve website functionality, analyze traffic, personalize your experience, and support advertising and marketing.

By using this Website or placing an order, you acknowledge that you have reviewed and agreed to these policies.

If any provision of these Terms conflicts with a specific store policy, the applicable store policy shall govern with respect to that particular subject matter.

If you have any questions regarding these Terms & Conditions or any of our store policies, please contact us:

ANAYA Official

Website: ANAYAOfficial.com

Email: contact@estheranaya.com

We strive to respond to customer inquiries within two (2) business days.

Thank you for supporting ANAYA. We appreciate your business and your respect for the creativity, artistry, and community that inspire everything we create.